Work is More Enjoyable and Productive When We Work Together.

Part One

We all depend on each other. Everything we accomplish within an organization happens through the efforts of people working together.

Discover the Benefits of Collaboration

The premise of this program is that organizations are much more healthy and productive when their relationships are strong and people know how to work together.

Format

Skills for High Performance Teamwork consists of seven modules that are usually delivered a week apart. Each module contains exercises to make the training come alive and ensure that what is learned is applied back at your office. The course is designed to be not only educational, but enjoyable and dynamic as well.

Participants will come away from this training:
  • Valuing perspectives different from their own
  • Knowing how to listen to, and profit from other points of views
  • Understanding the importance of two-way communication
  • Being committed to trading constructive feedback with other team members
  • Handling conflicts directly and in a win-win way
  • Looking below the surface to diagnose and improve how the team is really operating
  • Conducting forthright discussions and making effective decisions
  • Understanding an arsenal of skills for solving technical problems together

    • Part Two

    1. Basic Communication
  • Learn how people’s perceptions and viewpoints differ
  • Learn the basics of face-to-face communication
  • Analyze the difference between one-way and two-way communication
  • Understand the skill of listening
  • Improve active listening skills

    • 2. Giving and Receiving Feedback
  • Learn what feedback is
  • Discover how open or closed you are to giving and receiving feedback
  • Learn to give effective feedback to others
  • Learn how to receive live feedback from others
  • Practice giving and receiving live feedback from team members
  • Make a personal improvement plan to respond to team feedback

    • 3. Group Dynamics
  • Learn what a group dynamic is
  • Experience group dynamics in action
  • Learn about “group process” and shared leadership
  • Determine what you can do personally to improve group process skills
  • Rate your team’s group process
  • Identify how your team will improve its group process

    • 4. Team Decision – Making
  • Discuss barriers to group decision-making
  • Learn about methods of group decision-making
  • Practice consensus decision-making
  • Practice a group decision-making model
  • Identify how your team will improve its group decision-making
  • Review who is responsible for current team decisions
  • Identify team decision issues to be addressed
  • Discuss shifting to ideal team decision-making responsibilities

    • 5. Team Problem Solving
  • Learn the challenges of group problem solving
  • Gain a working definition of problem solving
  • Create a model for group problem solving, and learn how to use it
  • Learn how to do creative brainstorming
  • Learn how to use cause-and-effect diagrams to analyze problems
  • Analyze how well your team is set up for effective problem-solving
  • Learn the areas of group problem-solving in which your team will improve

    • 6. Conflict Resolution
  • Learn a definition of unhealthy conflict, and how to keep from crossing over into it
  • Learn five different conflict-management styles
  • Use a model to help choose the best response to different conflict situations
  • Assess which conflict styles you most often use
  • Practice a Three-Step Model for resolving conflict
  • Decide how you want to modify your conflict style, and how you will better handle your current conflicts

    • 7. Time Management
  • Learn how you are currently using your time
  • Learn the barriers that keep you from managing your time more effectively
  • Learn the difference between the important and the urgent, and how to schedule time for both
  • Learn to set professional goals to guide your use of time
  • Create a systematic approach to managing daily events

    • Contact Us to learn how to register your group for this course, either standalone or as part of a package of courses.
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