The Compass Program

The Compass Program is the flagship of TMG’s course offerings. The intent of the Compass Program is to help you and your company find, or reinforce, your direction in today’s complex maze of business concerns.

As you attend the Compass series, you will re-tool the critical skill sets that will significantly increase your personal effectiveness and ability to successfully lead others. You will develop habits of success that will make you a more capable person, as well as a more valuable employee.

Included are the following courses:
  • The Role of Trust teaches your staff how to eliminate adversarial mindsets in the office, and work toward a shared vision.
  • Powers of Persuasion equips people to gain “buy-in” for important initiatives by outlining how decisions get made.
  • High Payoff Hiring gives hiring managers the tools needed to identify the top performers out of the interview process.
  • Positive Impact teaches high performance behaviors and values that create strong organizations.
  • Diversity demonstrates how gathering and understanding a wide variety of ideas from your staff increases your projects’ chances of success.
  • Customer Service teaches what is really important in customers’ minds today, and equips your staff to become passionate concerning your customers’ success.
  • Time Management has a direct link to the bottom line of your company. This course teaches employees to be effective time managers who know how to set and reach goals, based on the organization’s vision, mission and values.
  • Effective Supervisory Skills inspires new managers to find confidence in themselves, and create effective links between upper management and front-line employees.
  • Change Management empowers your employees to embrace change by developing effective change management skills for personal and professional success.
  • Conflict Management coaches managers and staff on how to effectively manage workplace conflicts that threaten employee productivity and morale.
  • Principles of High Performance introduces dynamic techniques and behaviors that help move an organization forward.
  • Finally, The Integrity Model presents a holistic method of expanding our vision and assuming full responsibility for living, growing and contributing, using personal and professional integrity as your touchstone.
Other Custom Packages available to our clients include:
Core Package

TMG’s Core Package of employee training courses emphasizes the basic skills your staff needs to become well-rounded contributors toward your business’ goals. The package includes the following courses: Becoming Customer Focused, Communication With Skill, Effective Supervisory Skills, Core Skills for Sales Professionals

Presentations Package

The Presentation Package equips your employees to communicate effectively in meetings, as well as in public. The package includes the following courses: Speaking in Public, Communication With Skill, Communication, Speaking For a Lasting Impression

Customer Focus Package

The Customer Focus Package trains your employees how to become advocates for the customer, and keep their focus squarely on the real driver of your business: the customer’s needs. The package includes the following courses: Becoming Customer Focused, Customer Service, Communication With Skill, Conflict Management

Teamwork Package

The Teamwork Package coaches employees on how to magnify their individual efficiency by working cooperatively. The package includes the following courses: Coaching Your Business Team, Making Meetings Work, Diversity, Skills For High Performance Teamwork

Supervisor’s Package

The Supervisor’s Package is designed for up-and-coming individuals in your organization, and focuses on the people skills a new supervisor will find essential. The package includes the following courses: Resolving Conflicts the Right Way, Leading Through Trust, Diversity, Effective Supervisory Skills

Leadership Package

The Leadership Package equips your company managers with the latest thinking on how to coach teams of people to be their most productive and cooperative. The package includes the following courses: Coaching Your Business Team, Leading Through Trust, High Performance Leadership, Powers of Persuasion

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These packages, or other made-to-order custom packages compiled from our 100+ course offerings, are available from The Total Management Group on a negotiated basis. All courses or packages may be offered singly, in groups, or on a continuous rotating basis at advantageous rates.

Please Contact Us or send e-mail to info@thetotalmanagementgroup.com for more information about how TMG can be your “outsourced” supplier of employee training and employee/hiring assessments.